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Allertrol.com
accepts the
following credit
cards:
American Express
Visa
Mastercard
Discover
When using your
Credit Card please
make sure of the
following:
The credit card is
active, and has
enough credit
available.
Be sure to know your
billing address (the
address where you
receive your bill).
Please be sure the
name and address you
enter as the billing
address is correct.
If the name and
address you enter
does not match does
not match the name
and address that the
credit card company
has for the credit
card account, the
order will be
canceled.
Also, any order that
has an invalid email
address will not be
shipped. Please make
sure you enter a
valid email address.
WE CHECK EXTENSIVELY
FOR LOST, STOLEN OR
FRAUDULENTLY USED
CREDIT CARDS.
Domestic Orders
We ship all orders
(US States/PO Box
Addresses) to either
your home or place
of business in
discreet packaging
utilizing USPS
Priority Mail at
$4.95 per shipment.
Orders being sent
USPS Priority should
arrive in
approximately 3-7
business days.
International Orders
Global Mail Priority
shipping service is
available For Orders
Shipping To ALL
International
Countries. Your
order will be sent
via Global Mail
Priority at $23.99
per shipment. Orders
being sent Global
Mail should arrive
in approximately
14-21 days. In some
cases, customs may
delay delivery in
certain countries
and it may take as
long as 3-4 weeks to
be delivered.
**IMPORTANT!
International
shipments (includes
Canada) are subject
to Duties, Taxes,
Broker Fees, and
Customs Fees in your
country. These EXTRA
fees are YOUR
responsibility and
must be paid upon
receipt of the
shipment. The rules
for these fees vary
by country, and your
local government
determines the duty
and customs charges.
Custom procedures
may delay shipments.
Global Mail Priority
shipping service is
available For Orders
Shipping To Canada.
Your order will be
sent via Global Mail
Priority at $13.99
per shipment. Orders
being sent Global
Mail should arrive
within approximately
14-21 days.
Global Mail Priority
does not offer
package tracking
information with
their shipments.
Refund & Return
Policy
If you would like to
return a product,
you must email
within 30 days of
the shipment date to
receive
authorization and
return instructions.
All unopened product
can be returned for
a refund. A
re-stocking fee of
25% will be applied.
Product must be
sealed, unopened,
and in original
packaging. Product
must be shipped back
to Doctors
Associates at the
customers' expense.
All merchandise must
be insured properly
by the customer.
Refunds will be
issued upon receipt
of the returned
products. Shipping
charges cannot be
refunded. If items
are not insured
properly and get
damaged or lost when
returned, we cannot
grant refunds.
No product returns
can be accepted
after 30 days.
Foreign orders which
are detained or
confiscated by
Customs are not
subject for refund.
All approved returns
must be shipped to:
Allertrol.com
PO Box 1188
Land O' Lakes,
Florida 34639
Damages:
If you receive any
merchandise that was
damaged during
shipping, you must
email within 24
hours after your
receipt of shipment.
We will then contact
the shipping company
for visual
inspection of the
merchandise and box.
Do not discard any
portion of the
shipment. the
shipping company or
Doctors Associates
may need the damaged
product or packaging
material. We will
issue you full
credit for the
amount of any
confirmed damaged
merchandise.
Allertrol.com
is in no way
responsible for
damages that occur
after your order has
been delivered.
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